Acorn 130 Superglide
The Acorn Superglide Stairlift is one of the most technologically advanced stairlifts available, helping thousands of people worldwide to reclaim full access to their home. It’s the safe, comfortable and simple solution to difficulty with the stairs.
Every aspect of the Acorn Superglide has been designed for the highest standards of comfort and safety. Our years of experience have helped us to create a stairlift that is built purely with the user in mind.
The Acorn Superglide is powered by a maintenance free DC power pack, which ensures your lift works even in the event of a power cut.
The Superglide’s smooth start/stop action means just that, no sudden jerks or jolts; and the near silent motion of the lift blends unobtrusively into your home.
Another feature pioneered by Acorn is the on-board diagnostic control panel which alerts you to any potential problems before they arise, (e.g. the stairlift has accidentally been switched off or incorrectly parked).
You can rest safe in the knowledge that tens
of thousands of homes worldwide have already enjoyed the Acorn experience.
SPECIFICATIONS
SPECIFICATIONS
Acorn Stairlifts Fault Codes
SPECIFICATIONS
Acorn Stairlifts Fault Codes
Brooks or Acorn 120/130 Double Digit Fault Codes (Straight Stairlift) 2010-2016
Here’s where it gets confusing.. Since around 2010/2011 Acorn switched to the T502 board which uses double codes. Be wary that if your stairlift was made very recently then these codes may not be suitable. The fault codes below cover from 2010 to 2016 models of stairlifts, the latest model is covered further down past these codes below.
| Code | Description (Scroll Right To Read More) |
|---|---|
| A1 | Not On Charge Point – This code means the stairlift is normal, however isn’t charging. Ensure lift is on charge point and power supply switched on. |
| A2 | Lift Moving Up – The lift is travelling in the upwards direction by means of it’s toggle switch. |
| A3 | Lift Moving Down – The lift is travelling in the down direction by means of it’s toggle switch. |
| A4 | Lift Moving Up – The lift is travelling in the upwards direction by means of it’s remote controls. |
| A5 | Lift Moving Down – The lift is travelling in the down direction by means of it’s remote controls. |
| C1 | Battery Charging – Lift is charging normally. |
| C4 | Battery Fully Charged – The batteries are fully charged on the stairlift. |
| C5 | Battery Fault – There’s a fault with the batteries and most likely needs replacement, contact us for quote. |
| E1 | Footrest Upside Activated – Check to see there’s no obstructions on either side of the footrest. |
| E2 | Footrest Downside Activated – Check to see there’s no obstructions on either side of the footrest. |
| E3 | Carriage Upside Activated – Check to see there’s no obstructions on either side of the carriage / drive unit. |
| E4 | Carriage Downside Activated – Check to see there’s no obstructions on either side of the carriage / drive unit. |
| E5 | Seat Turned – The seat is in it’s turned position, turn the seat back to normal for lift to work. |
| E8 | Battery Low – Drive the stairlift to the charge point top or bottom to recharge batteries. |
| E9 | Key Switched Off – Turn the key to the on position for the stairlift to return to normal. |
| F1 | Relay Fault – Turn the lift off and on again, if this doesn’t work then the main PCB board may need replacing. |
| F2 | Brake Fault – Most likely due to low batteries, let lift charge and if not resolved contact engineer as brake may be faulty. |
| F3 | Motor Fault – Turn the stairlift off and on again, if not resolved contact us for repair quote. |
| F4 | Motor Over Current – Either the lift is being used past it’s weight limit or the motor is faulty. |
| F5 | Battery Fault – Drive the lift down to it’s charge point and leave to charge for 1-2 hours. |
| F6 | Final Limit Overrun – The stairlift has gone past it’s intended stop, handwind the stairlift away from the stop a few inches to reset. |
| F7 | Overspeed Governor Fault – The OSG has tripped in the stairlift. Handwind the lift 8-10 inches in the UP direction only. |
| F8 | Multiple Errors – Multiple safety devices are faulty, contact us for a repair. |
| H1 | Multiple Errors – Multiple safety devices are faulty, contact us for a repair. |
| H2 | Multiple Errors – Multiple safety devices are faulty, contact us for a repair. |
| H3 | Multiple Errors – Multiple safety devices are faulty, contact us for a repair. |
| H4 | Safety Device Fault – Multiple safety devices are faulty, contact us for a repair. |
Brooks or Acorn 130 Double Digit Fault Codes (Straight Stairlift) 2016 Onwards
Since 2016, Acorn started using the T700 board design. On the lower side of the stairlift cover it should mention “T700” and that’s how you know it’s the latest design board that’s being used.
| Code | Description (Scroll Right To Read More) |
|---|---|
| A1 | Not On Charge Point – This code means the stairlift is normal, however isn’t charging. Ensure lift is on charge point and power supply switched on. |
| A2 | Lift Moving Up – The lift is travelling in the upwards direction by means of it’s toggle switch. |
| A3 | Lift Moving Down – The lift is travelling in the down direction by means of it’s toggle switch. |
| A4 | Lift Moving Up – The lift is travelling in the upwards direction by means of it’s remote controls. |
| A5 | Lift Moving Down – The lift is travelling in the down direction by means of it’s remote controls. |
| C1-C5 | Battery Charging – The batteries are charging with the higher number meaning a fuller state of charge. |
| C6 | Battery Fully Charged – The batteries are fully charged on the stairlift. |
| C7 | Battery Fault – Charge voltage in the batteries are too low, if not resolved contact us for a repair quote. |
| C8 | Battery Fault – Charge voltage in the batteries are too high, if not resolved contact us for a repair quote. |
| C9 | Battery Fault – Charger connected but battery is not found or is faulty, if not resolved contact us for a repair quote. |
| E1 | Footrest Downside Activated – Check to see there’s no obstructions on either side of the footrest. |
| E2 | Footrest Upside Activated – Check to see there’s no obstructions on either side of the footrest. |
| E4 | Carriage Downside Activated – Check to see there’s no obstructions on either side of the carriage / drive unit. |
| E5 | Carriage Upside Activated – Check to see there’s no obstructions on either side of the carriage / drive unit. |
| E6 | Seat Turned – The seat is in it’s turned position, turn the seat back to normal for lift to work. |
| E7 | Battery Low – Drive the stairlift down to the lower charge point to recharge batteries. |
| E9 | Key Switched Off – Turn the key to the on position for the stairlift to return to normal. |
| F1 | Relay Fault – Turn the lift off and on again, if this doesn’t work then the main PCB board may need replacing. |
| F2 | Brake Fault – Most likely due to low batteries, let lift charge and if not resolved contact engineer as brake may be faulty. |
| F3 | Motor Over Current – Either the lift is being used past it’s weight limit or the motor is faulty. |
| F5 | Battery Fault – Drive the lift down to it’s charge point and leave to charge for 1-2 hours. |
| F6 | Final Limit Overrun – The stairlift has gone past it’s intended stop, handwind the stairlift away from the stop a few inches to reset. |
| F7 | Overspeed Governor Fault – The OSG has tripped in the stairlift. Handwind the lift 8-10 inches in the UP direction only. |
| H1 | Safety Ground Fault SW1 – Check there’s no safety wiring wires touching the chassis, if unresolved contact us for a repair. |
| H2 | Safety Ground Fault SW2 – Check there’s no safety wiring wires touching the chassis, if unresolved contact us for a repair. |
| H3 | Hinge Communication Fault – Check there’s still power switched on from the mains. |
| H4 | Safety Ground Fault – Check there’s no safety wiring wires touching the chassis, if unresolved contact us for a repair. |
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